Uc In Action

Improving Colleague Communication

Transcript for Improving Colleague Communication with Microsoft Skype for Business Video

“Max works in Marketing and needs to contact finance director Lisa to confirm details of the launch of a new initiative. He opens outlook and types her address in a new email, he can immediately see her presence indicator is set to available. Rather than send an unnecessary email he decides to initiate an instant message, which he can do directly from within Outlook.

After a brief IM exchange they agree to escalate the discussion to a voice call. With the final details confirmed, they decide to pull in Ben, the Sales Director they can see Ben is available and Max simply drags and drop into the call. The three of them then share an audio conference during which Ben is informed of the the new go live date for the project”.