Terms & Conditions Archive
Archive of Freedom’s Terms & Conditions
All historic versions of Freedom’s terms are available via this archive.
Active Support Framework Terms
These archived terms and conditions of business apply to all customers who have signed an Active Support Contract with Freedom.
Archived 18th January 2017:
Archived 13th March 2015:
Archived 3rd July 2014:
active_support_framework_terms_v1.0
Service Schedule Terms
Below are the archived terms and conditions for some of our main services.
Archived 4th November 2015:
service_schedule_1_voice_support_v1.1
service_schedule_2_MS_Lync_v1.1
service_schedule_3_data_support_v1.1
service_schedule_4_fixed_service_terms_v1_2
service_schedule_5_internet_connectivity_terms_v1.1
service_schedule_6_cloud_services_terms_v2-0
service_schedule_7_mobile-m2m_service_terms_v1.1
service_schedule_8_professional_services_terms_v1.1
service_schedule_6_cloud-services_terms_v1_2
Archived 23rd September 2014:
service_schedule_4_fixed_service_terms_v1.1
service_schedule_6_cloud-services_terms_v1.1
Archived 3rd July 2014:
service_schedule_1_voice_support_v1.0
service_schedule_2_MS_Lync_v1-0
service_schedule_3_data_support_v1.0
service_schedule_4_fixed_service_terms_v1.0
service_schedule_5_internet_connectivity_service_terms_v1.0
Service Level Agreements
Below are the archived terms and conditions for our SLAs.
Archived 6th December 2016:
Archived 4th November 2015:
Communicate-Call-Recorder-Logger-Support-SLA-v1-2
Communicate-Cloud-Services-Support-SLA-v1.2
Communicate-Data-Support-SLA-v1.2
Communicate-Fixed-Lines-Support-SLA-v1-2
Communicate-Internet-Connectivity-Support-SLA-v1-2
Communicate-Mobile-and-M2M-Support-SLA-v1.2
Communicate-Video-Conferencing-Support-SLA-v1.2
Communicate-Voice-Support-SLA-v1.2