Large Entreprise

Managed Service Contracts

In today’s business climate, applications and network management are becoming increasingly mission critical and businesses who get this right enjoy significant competitive advantage. Freedom has a wide range of experience of providing Managed Service contracts for its enterprise customers.
A good Managed Service contract will reduce you overall ICT costs by ensuring network
availability, monitoring applications and providing helpdesk services 24/7.

No two businesses are identical. If you have long experience of integrated business technologies,
you’re most likely to choose a full turnkey solution, backed up by Freedom’s full range of support services.

Or you may prefer to leave the management of the system to us.

All of the technologies we offer can be put together in any combination, and provided to our clients on a managed service basis. We will still work closely with you during the consultation and specification phases, but once the system is up and running all you do is pay a simple monthly fixed fee. We take care of the rest – from system management to routine maintenance –
and leave you to concentrate on what really matters: the core skills that make your business a success.

Freedom provides managed services based on ITIL – the Information Technology Infrastructure Library – a proven ITC management methodology. The framework provides both Service Support and Service delivery modules as follows:

• Incident Management
• Problem Management
• Release Management
• Change Management
• Configuration Management
• Availability Management
• Capacity Management
• Cost Management
• Continuity Management
• SLA Management

Freedom’s Managed Service offering will allow your enterprise to realise many benefits around reduced network downtime, reduced capital and operational costs, the rapid implementation of new technologies and the delivery of competitive advantage through new innovative applications.

By choosing Freedom as your managed service partner you will be freeing up valuable core business resource to improve performance and release managers from a number of day to day concerns so that they can maximise the return you require, on your organisation’s internal resources.

In today’s business climate, applications and network management are becoming increasingly mission critical and businesses who get this right enjoy significant competitive advantage. Freedom has a wide range of experience of providing Managed Service contracts for its enterprise customers.

A good Managed Service contract will reduce you overall ICT costs by ensuring network availability, monitoring applications and providing helpdesk services 24/7.