Freedom wins award for Emirates implementation at Global Awards Ceremony

21 June 2010

Freedom won the award for its deployment of the Alcatel-Lucent OmniTouch Premium Edition contact centre platform at Arsenal FC’s Emirates stadium. The new solution has given Arsenal FC a centralised, efficient and measureable contact centre, ensuring that its fans receive first–class service even at the busiest times of year.

Commenting on the award Pat Botting, managing director of Freedom Communications, said, “We work hard to exceed our clients’ expectations and deliver solutions which meet their existing and future needs. The Emirates deployment is an excellent example of how we work to tight brief and deadline. The award we have received is testament to the premier team we have built here at Freedom.

“The objective of the Alcatel-Lucent Applications Awards is to recognise the high standards and achievements of our business partners,” said Mark Turner, VP northern region, enterprise markets group at Alcatel-Lucent. “Freedom’s work with The Emirates Stadium and Arsenal FC, is a prime example of this. Freedom successfully delivered and implemented our innovative and workable solution to meet Arsenal FC’s growing needs. We were very impressed with Freedom’s commitment and expertise in tackling this project and offer our congratulations to the team.”

PR Contact:-

Clare Frost
Head of Marketing
Freedom
Telephone: 01923 654014
Email: clare.frost@freedomcomms.com