Data Services - Managed Services
For the vast majority of businesses, networked systems are now mission-critical. Maintaining your competitive advantage may depend on maintaining the availability and quality of your data network. However, not all businesses have the technological and management skills needed to monitor and support a network internally – and for many of our customers, a Freedom Managed Service contract is the optimum solution.
A Freedom managed network is developed in exactly the same way as a turnkey solution. The difference is that once the system is up and running, all you do is pay a simple fixed monthly fee. We take care of the system – from configuration to routine maintenance – leaving you to concentrate on the core skills that make your business a success.
Proven Methodology
Freedom managed services are based on the proven Information Technology Infrastructure Library (ITIL) methodology, which includes a full range of service support and delivery modules:
- Incident Management
- Problem Management
- Release Management
- Change Management
- Configuration Management
- Availability Management
- Capacity Management
- Cost Management
- Continuity Management
- SLA Management
Choosing a Freedom managed service contract will enable you to gain competitive advantage by implementing new technologies more rapidly. It will help build your customers’ confidence in the service by reducing network downtime. It will improve performance by freeing up valuable business resources and releasing managers from day to day operational concerns. And most important of all, it will dramatically reduce your overall ICT costs.
