A Managed Service solution allows customers to cost effectively outsource the management of all or some IT, telephony and infrastructure services to a qualified, business advisor offering complete security.
Understanding Customer Challenges
Freedom research shows the biggest challenges customers face is working with shrinking budgets (59%), keeping up with trends (39%) and meeting user demands (41%).
The solution: A managed service.
- Customers benefit from solutions with a clear, OpEX cost structure with a much lower TCO than a solution with a heavy upfront payment.
- Businesses need a dynamic partner with adaptable skill sets that can deliver and support the most up to date technological solutions at minimal extra cost.
- Organisations can develop a competitive advantage through focusing on strategic IT and technical projects rather than having to deal with day to day support issues.
Why a managed service?
- Peace of mind that there is only one supplier to contact should issues arise.
- Lower costs through reduction of internal overheads and provision of multiple services from one supplier.
- It allows for simple operational scalability, with a clear costing structure to ensure resources are optimised.
Why Freedom?
- With over 20 years’ experience in designing, monitoring and maintaining both hosted and premise based infrastructures.
- Freedom can guarantee to deliver a full managed service solution that will cost less to the customer than it would them using a range of disparate suppliers.
- We help to reduce heavy CapEx spend by offering an OpEx costing model to allow for predictable annual spend.
For a free no obligations, IT health check of your network and to find out how a Managed Service can benefit your organisation contact us by clicking here.
Sparks
click here to view the full case study
Business Challenge
Sparks wanted to relocate their legacy IT and telephony infrastructure following a move to new offices, to accommodate growth in staff and the expanding demands of the charities activities.
Solution
Freedom provide a fully managed service delivering telephone, desktop and IT support and remote back up of all IT services.
Result
After the migration project was completed with minimal impact on day-to-day activities, the new services allow Sparks to work more efficiently and securely, with continuous support ensuring no loss of data from servers or applications.