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Unified Communications News Roundup – 24-02-2017

In a week of hell for commuters around the country, we give you this weeks Unified Communications news roundup that revolves around the technologies ready to terminate your need to travel:

Microsoft announce a new set of templates aimed at extending Skype for Business capabilities for use in the Healthcare sector: https://www.neowin.net/news/skype-for-business-capabilities-extended-with-new-virtual-health-templates

Many of the benefits of UC have been spoken about already, so GCI decided to look at some of those you may not know: http://www.gcicom.net/hidden-benefits-of-unified-communications/

GCI will be holding Skype for Business ‘back to basics’ breakfast briefings in London in April, May and June. If you’d like to register your interest or find out more, click here: http://www.gcicom.net/storm-doris-disruption/

Image of a Modern Workplace

Freedom’s Data partner, HPE release their top 5 things you shouldn’t miss from last quarter: https://www.hpe.com/us/en/newsroom/news-archive/featured-article/2017/02/HPEs-Top-5-Things-You-Shouldnt-Miss-From-Last-Quarter.html

GDPR needs to be on the radar of all businesses across the UK. Is more automation in the Contact Centre environment the answer? GCI take a look: http://www.gcicom.net/i-robot-i-agent/

Microsoft puts ‘Teams’ chat-based workspace inside Office 365: https://www.forbes.com/sites/adrianbridgwater/2017/02/23/microsoft-puts-teams-chat-based-workspace-inside-office-365/#38c279177489