Data Network solution for North West Leicestershire District Council

North West Leicestershire District Council serves a population of 88,800 focused around the towns of Ashby-de-la-Zouch and Coalville. As with all local and central government bodies, Council leaders at North West Leicestershire are trying to push through service transformation plans defined by central government in order to revolutionise service delivery for council residents.

Based upon these objectives North West Leicestershire evaluated its communications strategy and how it could be harnessed to deliver measurable benefits. The council understood that a service transformation would be required to offer the highest level of service to the regions citizens. For North West Leicestershire, this involved the inclusion of a new customer service centre in their delivery plan.