Managing Unfiied Communications

A few short years ago, the concept of Unified Communications (UC) was more hype than reality. That’s not so anymore. Technology advancements and the arrival of communications and networking standards have spurred the evolution of UC. Businesses are starting to deploy UC across their enterprises. Managed UC integrates and automates a variety of communications means – including telephony, e-mail, messaging, conferencing and collaboration services – into a single, managed architecture that provides a consistent user experience. Its purpose is to improve efficiency and productivity, enable awareness of a colleague’s availability and ease communication with a variety of options.

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